Plumbing emergencies in Brisbane don’t wait for a good time. Knowing what to do in the first few minutes can save you thousands in damage. Here’s what to do.
Step 1 — Shut Off the Water
Find your main water shut-off valve and turn it off. It’s usually near the water meter at the front of your property or under the kitchen sink.
For a localised issue like a burst tap or toilet, check for an isolation valve directly behind the fitting first — you won’t need to cut water to the whole house.
Step 2 — Gas Leak? Get Out First
Smell gas? Don’t touch any switches, appliances or electrical fittings. Leave immediately, leave the door open behind you, and call 000 if you feel unsafe.
Once you’re outside, call a licensed gasfitter. WPI’s team handles gas leak detection and repairs across Brisbane’s southside — call Corrie on 0439 480 182. Don’t go back inside until a professional clears it.
Step 3 — Work Out What You’re Dealing With
Burst or leaking pipe — turn off the main water supply, grab towels or buckets, and call an emergency plumber.
Blocked drain or toilet — stop using other drains in the house. Don’t pour chemicals down — they damage pipes. You need a plumber with CCTV equipment. See our blocked drains Brisbane service.
No hot water — check your circuit breaker or gas supply first. If those are fine, your system has likely failed. Visit our hot water systems page for what to do next.
Flooding — shut off the mains, move valuables up high, and call your plumber and insurer at the same time.
Step 4 — Take Photos Before Anyone Arrives
Quick photos and videos of the damage help with your insurance claim and give your plumber a clear picture before they walk through the door.
Step 5 — Call a Local Plumber Who Can Get There Fast
This is where it matters. A plumber based nearby will always get to you faster than someone travelling across Brisbane.
WPI’s emergency plumbers are based in Mount Gravatt — right in the heart of Brisbane’s southside. Available 24/7, nights, weekends and public holidays. Call Corrie directly on 0439 480 182 — you’ll get a real person, not a call centre.
We cover Mount Gravatt, Carindale, Holland Park, Wishart, Camp Hill, Coorparoo, Greenslopes and all surrounding southside suburbs.
What We Fix
- Burst and leaking pipes
- Blocked drains — CCTV inspection and high-pressure jetting
- Gas leaks and appliance failures — gas fitting services
- Hot water failures — hot water repairs and replacement
- Overflowing toilets and sewer backups
- General plumbing repairs and maintenance
How to Avoid Getting Into This Situation
Most emergencies give you warning signs first — slow drains, low pressure, discoloured water, strange noises from pipes. Don’t ignore them.
A pre-purchase plumbing inspection or regular residential plumbing maintenance check catches problems before they become emergencies. It’s always cheaper to fix early.
Need a Brisbane Emergency Plumber Now?
Call WPI on 0439 480 182 — 24/7 emergency plumbing across Brisbane’s southside. We’re local, we’re fast, and we’ll pick up the phone.
